A Welshpool estate agent has won a prestigious award for the second year running.

Roger Parry & Partners have retained the British Property Award for their exemplary service to customers.

The award, which is given to estate agents across the UK, is based on customer service and judged against a set of 25 criteria.

The team at Roger Parry & Partners performed exceptionally well throughout the extensive judging period, which focused on the level of customer service provided.

The British Property Awards are one of the most inclusive estate agency award providers in the UK as they do not charge to enter.

This allows for maximum participation, with more than 90 per cent of agents being judged on average.

Robert McLean from The British Property Awards said: "Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards.

"Our awards have also been designed to remove any opportunity for bias or manipulation.

"If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.

"Winning agents should be proud that their customer service levels provide a benchmark for their local, regional, and national competition."

Having won the award for Welshpool, Roger Parry & Partners have now been shortlisted for several national awards, the results of which will be announced later in the year.